How to Set up Payrix in the SMS

How to Set up Payrix in the SMS


Overview

Payrix is payment gateway and payment processor integrated within the eSkilled SMS that offers efficient and secure financial management solutions for your organisation.

 


Using Payrix with the SMS allows you to process payments for your enrolments. This seamless integration gives you the following functionality:

  1. Easily manage course payments with the option for partial payments using stored cards. 
  2. Elevate your students’ experience by introducing online payments during the enrolment process. 
  3. Provide students with a hassle-free enrolment journey directly from your SMS. 
  4. Enable students to securely pay online, offering them the flexibility to make payments anytime, anywhere.
  5. Accept payments around the clock, providing ultimate convenience for both you and your students. 
  6. Save operational time and minimise errors with automated reconciliation across your online payment channel. 

In this tutorial, we will walk you through how to easily apply for a Payrix Merchant account and how to set up your SMS to use Payrix as your preferred payment gateway. You may use the Table of Contents above to easily navigate through the different sections of the tutorial. 


Step Tutorial

Apply to be a Payrix Merchant 


If you would like to start accepting payments for your training fees online, the SMS offers a quick and effortless way to apply for a Payrix merchant account. 

In the SMS, go to Administration > Settings > Details > Payment and Declaration. Select Payrix as the Payment Type. 

Click on the “Sign Up for Payrix Integration Now” button to start the Payrix Merchant Application Form. 




Complete the Merchant Application Form by following the steps below: 

Step 1. Complete all required fields in the Merchant Application Form to start the application process. Click Save when done. 
 


User will receive a Welcome email from Payrix informing them of the start of the application process. A link to continue the application form can also be accessed here. 

 


Step 2. Once you click on the save button of the merchant application form, a two-factor authentication will be required. This is sent through the registered mobile number provided OR you can choose to receive it via email by clicking “Email Code”. 

 

Enter the code in the code box and click “Validate”. 

 

Step 3. Once the code is validated, you will be directed to the Summary Page of your application form. 

The side navigation panel shows the various parts of the application form that need to be completed. Use this panel to go to the different sections. 


 

Alternatively, scroll down in the Summary page and click the “Edit” icon beside each section name to edit or add details. 



Five (5) sections need to be completed during the Application stage. Below is a list of the sections with the fields to be completed:
Business Information
Contacts
Transactions
Bank Accounts
Owners

If a section is left incomplete, the section will be marked with a dash inside an orange circle, indicating that information still needs to be added. If all required fields in the section are complete, a circle with green check mark will be displayed. 

Fields that will require information are displayed at the beginning of the section form. Make sure to complete these fields for the application to progress. 



Pricing information charged to the merchant for each transaction is also visible in the form. For reference, the standard pricing fees are listed below:

 

Transaction Type

Rates (inc. GST)

Card Transaction

$0.25

Visa/Mcard MSF

$1.70%

AMEX MSF

$1.95%


Note:  As a Payrix partner, get access to better rates based on your monthly transaction values. Please contact our support team if your monthly transaction values exceed $75,000.00.

Step 4. Once all the required application information is complete, the side navigation panel and the summary page should have check marks for each section.

Step 5. Once the application form is complete, a confirmation message will appear, providing details of the next steps. 





Step 6. An email will be sent to the email addresses of the Owners/Directors listed in the Owner section. This will include the following attachments: 
a. Copy of the completed Application form
b. Payrix Terms and Conditions
c. Financial Services Guide and a Product Disclosure Statement

Owners/Directors will need to read the provided information and click the link to indicate Acceptance and Consent. Application form will not progress until the above forms are accepted by your director/s.

Step 7. Click the accept button once confirmed and the Application form will open again in the browser. 



After completing the Merchant Application form and accepting the details, application progress will move to the Assessing status.

Payrix Risk team will assess the application and supporting KYC and AML documents. This is usually done within 1-2 business days. 
Once the underwriting and validation process is complete Payrix account will be setup (within 2-3 business days) 

Note: Timeframe may vary depending on the application queue and result of assessment. 


Merchants will receive their portal login credentials via email. The Payrix payment portal is your secure portal for accessing and managing your customers’ payment information. 



Visit this Payrix Portal Guide for more information on how to access and use your Payment portal. 

Setting Up Payrix in the SMS 


To start the Payrix integration in the SMS, go to Settings > Details > Payment and Declaration section. 


Step 1. In the Payment Type dropdown menu, select Payrix from the options. 

Step 2. In the Payrix Payment Environment, select Production or Sandbox. 
  1. Production – Live site that accepts payments from your students
  2. Sandbox – is a testing environment to utilise to ensure that your integration and configurations are working as expected. 
Step 3. Enter the Payrix API Username – this information is included in the email you will receive once your Merchant account is setup. 

Step 4. Enter Payrix API User Key – this information is included in the email you will receive once your Merchant account is set up. 

Step 5. Enter the Payrix Business ID – Enter the Business ID as shown in your Payrix Portal > Business Details > Business Configuration. 



Step 6. Payrix Trading Name – Enter the Trading Name as shows in your Payrix Portal > Business Details > Business Configuration. 



Once all fields are complete, scroll up and click UPDATE


Testing the Payrix Integration


Before using the Production environment of Payrix, we recommend testing your integration with the Sandbox environment. This will help you test the integration safely, allowing you to see how it works together without the risk of incurring charges/payables. 

To test your Payrix Integration: 

Step 1. Create a test program instance as you would normally do.

Step 2. Ensure that you have already set up your Enrolment forms with the correct settings, that groups are created and are active and that financials (payment plans and fees) are created. Check invoice reminders as well. 

Step 3. Create an enrolment using the external enrolment form. Enter test student details. Click Enrol. 

Step 4. On the payment page, select your payment plan, then enter your card details. 


When testing payment submission in the Sandbox, the transaction amount allows you to test both successful and failed payments. When the transaction has zero cents or a number of cents other than the ones listed below, the test transaction will always be successful. If you provide one of the following numbers for the number of cents, you will receive a transaction failed response with the corresponding reason: 

31 – Invalid Account
54 – Expired card (Card only) 
51 -Declined
61 – Insufficient funds
96 – Technical failure (Card only) 

Step 5. Once payment is processed, you may check Students > Financials or Financials > Invoices, to confirm if the payment plan invoice/s are correctly marked paid.  

Going Live – Accepting Payment through Payrix


Once testing is complete, you are now ready to accept payments through your production environment. 

To start accepting payments in your SMS through Payrix, go to Settings > Details > Payment and Declaration > Payrix Payment Environment. Select Production. Click update. 

With the Product environment selected, your SMS will start accepting and processing payments using Payrix. You may check your Payrix Merchant portal for more information on your transactions through the SMS.

Reminder: Only change Payrix Payment Environment to “Production” once all Payrix and payment settings have been tested. Changing the settings to Production will start the actual charging of payments. 

Feel free to reach out to our support team support@eskilled.com.au if you need any assistance in setting up your Payrix integration with the SMS. 



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