How to Add Contact to Waitlist

Overview

We're excited to introduce a new feature called Contacts and Waitlists to our Student Management System. This feature is designed to streamline the process of managing individuals who are not yet enrolled as students but have shown interest in joining specific groups that are not currently open for enrolment.

NOTE: This exclusive feature is only available for Performance Package subscribers. Unlock the full potential of your SMS with the Performance Package. To upgrade your plan and access this feature, please contact our Support team.

Key Features:

1. Distinct from Company Contacts: It's important to note that Contacts are separate from Company Contacts. Contacts are specifically for individuals who may become future students or are interested in joining groups.
   
2. Recording Interest: Contacts allow you to record individuals who have expressed interest in enrolling to Programs that are not currently open for enrolment.
   
3. Waitlist Management: For groups that are not open for enrolment but allow a "Waitlist," Contacts provide a way to manage those who are waiting to join.
   

Before you begin:

1. If you have no contacts yet to add, you may refer to this tutorial: How to Add Contacts?
2. Make sure that the waitlist you wish to add to is enabled. You may refer to this tutorial: How to Enable Waitlist for Groups
   

How to Add Contact to Waitlist?

Step Tutorial

1. Login to your SMS and go to the Contacts Page
   
2. Search for your contact in the dropdown list
   
3. Go to the Waitlist tab
   
4. Click Add
   
5. Select your Student Group in the dropdown list
   
6. Click Save

Refer to the image below for steps 1 to 6

If you want to delete or remove the contact from Student Group Waitlists, click on the Trash Can logo shown in the screenshot below:

Congratulations on completing this tutorial. We hope this has been helpful to you and your organisation. For any questions or concerns regarding this function, please reach out to us via email at support@eskilled.com.au

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