How to Check Sent Emails and Notifications Related to a Student

Overview

In this tutorial, we will show users how to check emails sent to students in the SMS. We will also show sample email notifications related to a student that can be retrieved in the Students Notes.

Step Tutorial

1. From Students, select the student from list of your students.

2. Go to the student's Notes tab.

3. Click Action and select View to check the actual email or notification about the student.

Refer to the image below for Steps 1-3

4.  In the View Note dialog box, you can see the actual email sent, the sender and the recipient of the email and all other users who have been copied to the email.

You can also resend the email if the student requested a copy of the email. 

Email Samples

Below is a sample of an email notification related to the student. 

This is not an email sent to the student but to the RTO when they received an enrolment or an application from this student. 

Below is a sample of an invoice-related email sent to the student's Company billing contact. Invoice related emails will be sent to the whoever was selected to be invoiced to during the enrolment. You may also resend this email if needed.

Congratulations on completing this tutorial. We hope this has been helpful to you and your organisation. For any questions or concerns regarding this function, please reach out to us via email at support@eskilled.com.au

• Related Articles

• How To Send Emails to Students' Main and Alternative Email Addresses

  Overview Emails is an important communication tool in the SMS to ensure that students are kept informed of their enrolment progress and other relevant training information as well as increase their engagement in the training journey. In the SMS, you ...

• How to Invoice Student on Certain Enrolment Status

  OVERVIEW In this tutorial, we'll delve into the one of the latest features in our Student Management System (SMS). The focus is on the seamless integration between student invoices and program instances, ensuring greater control and efficiency in ...

• How to Use the Student Portal of the SMS

  Overview Your Student Management System allows for different portal access to different users depending on their role. Students can also access their version of the SMS, using the Student Portal. The Student Portal is an intuitive tool where students ...

• How to Pay for Student Invoice using Company Credit (Maximise)

  Overview This tutorial will introduce the function to pay for Student Invoices using Company Credit within the Student Management System (SMS). By leveraging Company Credit Invoices, companies can ensure a seamless and efficient enrolment process, ...

• How to Check Enrolments and Invoices under a Company (Starter)

  Overview In this tutorial, we’ll show you how to check enrolments and invoices for your third-party clients. In the Company Portal, both your RTO and your company can view enrolments, monitor student progress, and check course completion. You can ...