How to Submit an Appeal in the SMS via Student Portal

Overview

Submitting an appeal in the Student Management System (SMS) enables students to formally request a review of decisions related to academic results, disciplinary actions, or other matters affecting their studies. The SMS simplifies the process, allowing students to provide details, upload supporting documents, and track the progress of their appeal through a centralised platform.

NOTE: This tutorial is for students only.

Step Tutorial

1. Log in by entering your email and password, then clicking the Continue button. You can also use other login options, such as Google or Microsoft.

2. From the Dashboard, go to Administration Forms, then select Appeals. Fill in the following information:

1. Date – The date the appeal is being submitted.
2. Course / Unit – The specific course or unit related to the appeal.
3. Trainer / Assessor – The name of the trainer or assessor involved.
4. Reason(s) for your appeal – The main reasons or issues prompting the appeal.
5. Outcomes you are seeking – The resolution or outcome you hope to achieve.
6. How can we improve to avoid these situations in the future? – Suggestions for preventing similar issues in the future.
7. Declaration – Confirmation that the information provided is accurate and true.
8. Supporting Evidence – Any documents or materials that support the appeal.
   

Once done, click on the Submit button.

3. A prompt confirming the successful submission of your appeal will appear. Click OK to close it. Now, you just need to wait until your administrator contacts you regarding the appeal.

These are the steps for the successful submission of your appeal.

Congratulations on completing this tutorial. We hope this has been helpful to you and your organisation. For any questions or concerns regarding this function, please reach out to us via email at support@eskilled.com.au.

• Related Articles

• How to Add Documents to a Student via Trainer Portal

  Overview The Student Document upload module enables administrators to securely upload, manage, and store student-related documents within individual student profiles. This offers various benefits such as enhancing student data management and improved ...

• How to Add a Student via Trainer Portal

  Overview Adding a student can be done through the Trainer Portal in the Student Management System (SMS). This feature allows trainers to conveniently add students to the system using their authorised access. Trainers can input key student details, ...

• How to Update Student Details via Company Portal

  Overview The Company Portal is a straightforward process that allows administrators to ensure that the information within the SMS remains accurate and up to date. The portal provides an intuitive interface for accessing and managing a student’s ...

• How to View Certificates Issued to Student via Trainer Portal

  Overview In this tutorial, we will guide you through the process of viewing the certificates that have been issued to a student using your trainer access in the Student Management System (SMS). This feature enables trainers to access, view, and ...

• How to Use the Student Portal of the SMS

  Overview Your Student Management System allows for different portal access to different users depending on their role. Students can also access their version of the SMS, using the Student Portal. The Student Portal is an intuitive tool where students ...