How to View Issued Certificate and Statement of Attainment as a Company Contact

How to View Issued Certificate and Statement of Attainment as a Company Contact

Idea
Overview
This tutorial provides a step-by-step guide for Company Contacts to view issued Certificates and Statements of Attainment within the Student Management System (SMS). It outlines how to access individual student enrolment records and locate the relevant documents.

This functionality allows companies to efficiently track student progress and maintain accurate and up-to-date enrolment records.

Notes
Step Tutorial
1. From the sidebar menu, go to Details, then select the Enrolments tab.

2. In the Enrolments table, locate the relevant student record and click on the File icon in the corresponding row.

This will open the issued certificate or statement of attainment for that specific enrolment in a new browser tab, where you can view or download the document as needed.


And that’s how to view issued certificate and statement of attainment as a company contact in the SMS!


Congratulations on completing this tutorial. We hope this has been helpful to you and your organisation. For any questions or concerns regarding this function, please reach out to the contact support via email.


FAQs
What should I do if the certificate or statement of attainment doesn’t open in a new tab?
Make sure your browser allows pop-ups for the SMS site. Some browsers block new tabs automatically, which may prevent the document from opening.
Can I download the certificate or statement of attainment for record-keeping?
Yes. Once the document opens in a new browser tab, you can download or print it using your browser’s built-in options.
Why can’t I see any file icon in the Enrolments table?
If the file icon is missing, it may mean the certificate or statement of attainment has not yet been issued for that enrolment. Please check with your company or admin for confirmation.

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