How to View Issued Certificates and Statement of Attainment (SOA)

How to View Issued Certificates and Statement of Attainment (SOA)

Overview

This tutorial will show you how to let your students and companies access Certificates for Qualifications and Accredited Courses and other non-accredited programs, and Statements of Attainment (SOA) associated with both Student and Company Enrolments. Students and Companies now have the ability to view these documents if they have been issued for their respective Enrolments. This enhancement aims to streamline access to important certifications, supporting users in managing their educational achievements with ease and efficiency.


IMPORTANT
  1. Some Toggles need to be enabled for this feature to work in your SMS. These toggles can be found in your Settings Page -> Certificates Tab.

  1. If the "View Certificate/SOA/Unaccredited Certificate" button is not showing, it means that the document is not issued yet.
  2. Once clicked, documents will display in another browser tab.


STEP TUTORIAL via Enrolments Tab:

Conditions:
- "View Certificate on Enrolment" is toggled On
-  Certificate, SOA or Unaccredited Certificate was previously issued

A. How to view your student's Certificate

1. Go to Students
2. Select your student
3. Go to the Enrolments tab
4. Click the Action button
5. Click View Certificate from the dropdown list

Refer to the image below for steps 1 to 5


B. How to view your student's Statement of Attainment

1. Go to Students
2. Select your student
3. Go to the Enrolments tab
4. Click Action
5. Click View Statement of Attainment from the dropdown list

Refer to the image below for steps 1 to 5



C. How to view your student's Unaccredited Certificate

1. Go to Students
2. Select your student
3. Go to the Enrolments tab
4. Click the Action button
5. Click View Unaccredited Certificate from the dropdown list

Refer to the image below for steps 1 to 5


STEP TUTORIAL via COMPANY Enrolments:

Conditions:
- "View Certificate on Enrolment" is toggled On
- Certificate or Unaccredited Certificate was previously issued

D. How to view your Certificate via Companies

1. Go to Companies
2. Select your company
3. Go to the Enrolments tab
4. Click View Certificate icon

Refer to the image below for steps 1 to 4.


E. How to view your Unaccredited Certificate via Companies

1. Go to Companies
2. Select your company
3. Go to the Enrolments tab
4. Click View Unaccredited Certificate icon

Refer to the image below for steps 1 to 4



STEP TUTORIAL via STUDENT DASHBOARD:

Conditions:
- "Allow Student to View Certificate" is toggled On
- Certificate, SOA or Unaccredited Certificate was previously issued

F. How to view your issued documents via Student Dashboard

1. Log in to your Student Dashboard
2. Click View Statement of Attainment or
3. Click View Unaccredited Certificate or 
4. Click View Certificate




You have reached the end of this tutorial. We hope that this has been helpful in letting you and your students view past issued Certificates, Unaccredited Certificates and Statements of Attainments. Please do not hesitate to reach out to us if you have questions.

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