Compliance
How to Record an Industry Engagement
Overview In this tutorial, we will discuss how to add a new industry engagement record in the SMS (Student Management System). Here’s a step-by-step guide on how to add a new record: Step Tutorial 1. From Compliance section, go to Industry Engagement ...
How to Add Feedback to the Continuous Improvement Register
Overview RTOs can record feedback from students, third-party clients, and other stakeholders. These suggestions and feedback are beneficial for the improvement of the organisation. Step tutorial 1. From the side menu, head to the Compliance section. ...
How to Store and Retrieve Compliance Documents
Overview This is a guide to storing and retrieving compliance documents. Step tutorial 1. Using the side menu, navigate to the Compliance section. 2. Head to the Compliance Documents tab. You should be able to view all the existing compliance ...
How Students Can Give Suggestion or Feedback
Overview This tutorial demonstrates how students can submit feedback and suggestions using the student management system. By utilizing this feature, students can express concerns or ideas that can lead to enhancements in the learning environment, ...
How to Record an Appeal in the SMS
Overview In this tutorial, we’ll be discussing the steps on how to successfully lodge an appeal in the SMS. Step tutorial 1. From the Dashboard, navigate to Compliance, then select Appeals. 2. Click the "New" button to lodge a new appeal. 3. Complete ...
How Students Can Add a Complaint
Overview In this tutorial, we will discuss how students can lodge a complaint. Step Tutorial 1. From the Student’s SMS Dashboard, navigate to Complaint. 2. Add Details of the Complaint: Date of Occurrence – Select the date the complaint was raised. ...