How to Update Student Information in the Student Portal

How to Update Student Information in the Student Portal

Idea
Overview

The management and accuracy of student information play a vital role in effective student administration. Accurate student data is essential for both reporting compliance and reliable data collection, helping institutions meet regulatory requirements and make informed decisions. Additionally, safeguarding the privacy and security of this data is crucial to protect sensitive student information.

This tutorial will guide users on how students can update their personal information within the student portal, ensuring their data remains current and accurate.

Notes
Steps Tutorial


Updating Student Information

  1. Log in to the Student Portal using the email address and password nominated during enrolment. 
  2. Once logged in, navigate to the upper right-hand side of the SMS where the Profile Image icon is located. Click the arrow to access the dropdown menu. Click Profile. 


  3. From the Profile page, students can edit the following fields: 
    1. General Information
      1. Title
      2. Preferred Name
      3. First Name
      4. Middle Name
      5. Surname
      6. Date of Birth*(required field)
      7. Gender*(required field)
      8. Country of Birth
      9. Home Phone Number
      10. Mobile Phone Number
      11. Work Phone Number
      12. Email Address
      13. Email Alternative 
      14. Currently Attending School 
      15. Highest School Level Achieved
      16. Aboriginal or Torres Strait Islander Origin
      17. Employment Status
      18. Main Language Spoken at Home
      19. International Student 
      20. How did you hear about us? 
      21. Qualification
      22. Disability Status

        Note: The General information section may have additional State-required questions other than the ones listed above.


        Students can also Reset their system password and Unsubscribe from Newsletters within this section, as well as allow linking of accounts for Single Sign On (if feature is enabled). 

    2. Address Information
      1. Enter Home Address (uses Google Map to automatically populate the Address fields once an address is selected)
      2. Property Name
      3. Flat Number
      4. Street Number
      5. Street Name
      6. Suburb
      7. Postcode
      8. State (required field)
      9. Country (required field) 
      10. Postal Address (selection if same or different. If same, fields will not display, if different, will ask Postal address information)


    3. Emergency Contact
      1. Emergency Contact's Name
      2. Emergency Contact's Relationship
      3. Emergency Contact's Email
      4. Emergency Contact's Mobile Phone


Once details are complete or has been edited/updated with new information. Click Submit to save the changes.

Alert
Important: Any changes in the student's profile made in the Student Portal will be updated also in the student's record in the Administrator portal.

Changing Profile Image


Students can also set their Profile image icon from the Profile page in their Student Portal. To update, click on the Change Profile Image button.



Once clicked, a window message will appear to upload an image. 





Once uploaded, the Profile image in the center and the Profile icon on the upper-right hand will update with the new image uploaded. 



Students can use the Student Portal as a convenient and easy way to update their personal information while ensuring privacy and security of their data. The updated details will also reflect in the administrator portal available for reporting purposes or for training-related documents. 

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